Positive aspects of the conflict


Positive aspects of the conflict:

Many traditional researchers and theorists think that conflict is not good for the organisation and it should be avoided or resolved as soon as possible. They have very conservative view about the conflict. But it is obvious to have a conflict in any organisation where people of different values, traditions and attitudes works together. Normally conflict is not bad as it can have creative or improvement aspect too. Conflict is a positive force that is required for the group to work effectively and efficiently.

Modern writers are of view that a minimum level of conflict is necessary in the organisation for the betterment. Conflict is also associated with process of change. Conflict can have following positive aspects.

Release of tension: Conflict can help employees to release their tension which is otherwise suppressed and can have other consequences. Employees can have chance to express themselves and gain some mental satisfaction

Creativity: Whenever conflict occurs it gives opportunity for creativity while finding alternatives to resolve the conflict. Employees may become lethargic if there is no conflict as there would be no creativity. Conflict can give chance to improvement in process, policies and practices by innovative alternatives.

Simulation of change: Conflict can also provide simulation for change process. People prepare themselves for changed situation when face conflict, by changing their attitudes.

Identification of weakness: conflict can show the weaknesses of system also. Management can take necessary steps for removing the weaknesses and can improve the system. Conflict arises due to faulty design and policies so it is good opportunity to correct them. 

Group cohesiveness: Inter-group conflict brings about solidarity among the group members. The group members face the external pressure united and show greater degree of group loyalty. This increases the group cohesiveness which would be utilized by management for attainment of organisational goals in effective manner.

Challenge: Conflicts test the skills and abilities of the employees whether manager or subordinates. It generates challenge for them and they can develop their human skills and abilities to face challenges. They feel satisfied and hamper zeal to work harder.